tps conference

Emma Robinson

Emma Robinson

Head of Customer Experience, New Scientist

A direct marketing professional with 15 years experience in the B2C publishing industry, having worked across multiple publishers and brands including New Scientist for the last 3 years. With a proven track record in delivering excellent results and successful multichannel marketing campaigns across print and digital. Specialising in retention, onboarding and customer experience with a focus on reducing churn whilst showing significant yield growth and increasing life time value.